We make the best effort to have stock of all products offered on our site, unfortunately some items may become unavailable or sold out from time to time. Most items get restocked every 1-3 weeks, unless they are unavailable from the manufacturer and the best we can do is be patient
SBLB's goal is to fulfill every order as fast as possible, in the event we are unable to deliver a product ordered due to the lack of availability, we will notify you by via e-mail and offer a possible substitution or provide you with a refund for the effected product. We may also contact you to allow you to maintain your order subject to a revised delivery time, if and when, the item becomes available.
Please feel free to email us in regards to a specific product and we can provide you a better idea about availability, but sometimes we have limited knowledge or are guessing, so please be patient.
Returns/Exchanges must be made within 15 days of the invoice date, products must be in new condition as they were when received and in the original box and/or packaging.
Grip taped decks and custom assembled completes are not returnable.
Returned items that are not defective will be subject to a 15% restocking fee.
Before returning any item, you must email or phone us to obtain a Return Authorization number. You will be responsible for all shipping and handling costs and all refunds for non-defective items exclude the original shipping and handling charges.